Review and recommendation feature
See also: Recommender system Amazon.com's customer reviews are monitored for all negative or indecent comments that are directed at anything, or anyone, but the product itself. In regards to the reviews lacking relative restrictions, Robert Spector, who is the author of the book Amazon.com, describes how "when publishers and authors asked Bezos why Amazon.com would publish negative reviews, he defended the practice by claiming that Amazon.com was ‘taking a different approach...we want to make every book available – the good, the bad, and the ugly...to let truth loose’" (Spector 132). Reviews for different media of the same product are grouped together (e.g., the review page for a particular film, whether on VHS, Blu-Ray, or DVD, will feature reviews from all three products). Currently, there is no way to only look at reviews for one version of a product. 
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